Yes. Every piece is made to order in our Sydney studio, allowing us to create with intention, minimise waste, and deliver a truly personal experience.

For POA items, pricing and timelines vary depending on design complexity, embellishment, and finishing. Final details will be provided upon enquiry.

For all other pieces: standard production time is on average 8–12 weeks, and veils and accessories require 4–6 weeks. In some cases, production may take longer depending on demand within the studio, so we recommend reaching out if you have specific timing concerns.

We do our best to accommodate tighter timelines. If you're working to a shorter deadline, please email hello@britdaybridal.com.au before placing your order. Rush orders are approved on a case-by-case basis and incur an additional fee.

We offer a Made to Measure service for brides with specific fit needs, such as being between sizes or requiring a more tailored bust, waist, or hip fit. This option is available for an additional $1,000 AUD and includes a custom sizing process to ensure a perfect fit. You can select this when purchasing your garment or contact us for guidance.

Our custom couture service is Brit’s most exclusive offering, created for brides seeking something truly original. We recommend getting in touch 6–12 months ahead of your wedding to allow time for the full process. From vision and sketching to final fittings.

Custom pieces start from $8,000 AUD, with final pricing confirmed after your initial consultation based on design complexity, materials, and construction.

For more information, visit our [Custom page] or email hello@britdaybridal.com.au.

Yes. We offer design customisation and Made to Measure options for select pieces in our collection. If you'd like to tweak a silhouette, modify a sleeve, or make small changes that keep the integrity of the design, we may be able to accommodate this.

Customisation requests are approved on a case-by-case basis and may incur additional costs depending on the changes. To discuss your ideas, please email hello@britdaybridal.com.au.

All garments, veils, and accessories are handmade to order in our Sydney studio and carefully quality-checked prior to dispatch. Due to the custom nature of our pieces, we do not offer returns, refunds, or exchanges under any circumstances.

If you believe your item is faulty, please contact hello@britdaybridal.com.au within 48 hours of receiving your order, including images and a detailed description of the issue. Faults will be assessed on a strict case-by-case basis.

We don’t currently have a retail storefront. However, we welcome private viewings by appointment. If you'd like to see our pieces in person, please reach out to hello@britdaybridal.com.au to discuss availability.

Yes. Whether you’re interested in custom couture, made-to-measure, or personal styling, you can book a virtual or in-person consultation. Please email hello@britdaybridal.com.au to arrange a time.

Our Personal Wedding Styling packages are perfect for brides who want guidance beyond the dress. Brit works with you to curate your full look, from shoes and jewellery to hair accessories and even florals, and can be there on the day to style and assist with dressing. Packages start from $2,500 AUD. Learn more on our [Services page] or enquire via hello@britdaybridal.com.au.

Yes, we ship worldwide. Shipping rates are calculated at checkout. Please note that international orders may be subject to import duties or taxes, these are the responsibility of the customer.